Author: admin

This is Why Your Job Ad is Scaring Off the Right People

A long, overly detailed job ad failed to connect with the right candidates. The ad had everything — paragraphs of role description, a laundry list of tasks, and even a bit of company backstory. But despite all the words, it wasn’t attracting the right kind of attention. That’s where we stepped in. The Problem: Too […]


The term “Virtual Assistant” is often misunderstood by U.S. Business owners

U.S. small business owners do not really understand what the term “virtual assistants” means. They sometimes equate the term with non-real people. Or that virtual assistants are in some way inferior to real workers/staff/employees.  Or that they don’t work full-time. The term “virtual” really just means remote. There’s no actual difference between a U.S. full-time […]


Terminations – Best Practices

Having to let a virtual assistant go, indeed having to let any employee go, is a task few of us relish. It is often fraught with anxiety and sometimes produces problems that oftentimes can be avoided. The very nature of having to let someone go can cause the person tasked with that action to take […]


Meet Rebecca, Medical Front Desk Team Lead

I’m Rebecca, and I have three gorgeous children. I have 13 years of expertise in office administration as an Administrative Head of an IT company and 3 years as a Territory Manager in an ophthalmology firm. I began working as a virtual assistant when the pandemic broke out, and I eventually made my way to […]


Meet Kathy, Medical Records Assistant

I’m Kathy Agus, I joined SmartVA in Sept 2021 as a medical records assistant. I generally love talking and assisting people. It is one of the reasons why I picked virtual assistant for my field and studied a vocational course for the call center which is the contact center. I have developed and utilized various […]


Meet Frances, Medical Scribe Team Lead

Hi! I’m Frances, graduated from the University of Santo Tomas -Legazpi City (formerly known as Aquinas University of Legazpi) with a bachelor’s degree in psychology. Working as a medical scribe for over a year and recently got promoted to team lead. I have been with Smart VA since October 2021. I have received appreciation and […]


Do I Have To Pay For My VA Even If I Do Not Need Them For A Period?

When you work with Smart VA Staffing you get a full-time Filipino VA. A VA that acts like your full-time employee, even though technically you are only paying for a monthly service to a U.S company. Consequently, you only pay a single monthly fee with no additional costs. The cost benefits speak for themselves when […]


How are Philippine holidays handled with regard to my VA hires?

By necessity, we recognize all standard national Philippine holidays. We also maintain an up-to-date table of the specific national holiday days Filipino’s enjoy. There are also a few things to understand regarding things such as who qualifies for holiday pay, personal vacation days, and the 13th Month. For full details see Philippine National Holidays, Personal […]


COVID 19 – Working from Home Catalyst – Virtual Assistants on the Rise

The Office, “an expensive artifact”? COVID 19 – Every Change, No Matter How Bad, Has A Balancing Upside As business owners realize that staff working from home, usually produces major productivity benefits. That their proximity is also no longer relevant, it is only a tiny step for them to take the next leap and gain […]


Can I give a VA candidate a test before I hire them to see if they can really do the job I need them to do?

Yes, absolutely. Giving an applicant a test to complete prior to hiring them, is a very smart action for a hiring business to do. We usually do this as part of our normal recruiting and screening process. There is a difference between “testing” an applicant and “exploiting” a candidate though. Test Don’t Exploit “Exploitation” is […]


Meet Reina, Social Media Marketer – Digital Marketing

Reina started working at Holistic Web Presence, a Digital Marketing Company based in the US, in February 2019 as a LinkedIn Pre-Sales Social Media Marketer. She was responsible for generating and pre-qualifying leads.  Reina used her Social Media Marketing skills to find and qualify small business owners and hiring managers and introduce them to the […]


Meet Ynna, Video Editor – Digital Marketing

I’m Ynna, a Home-based Filipino content writer and video editor. A graduate of BA Psychology from the University of the Philippines Cebu, and now a self-confessed digital nomad who tries to understand how minds tick in the World Wide Web, one click at a time.   I have past experience as a Freelance Writer, HR Assistant, […]


Meet Karen, Administrative Assistant – Digital Marketing

I joined a Digital Marketing Company in March 2018 as a Virtual Administrative Assistant where my job is creating business listings to support the optimization of client websites. During my tenure with the company, I have also grown into a Graphic Design role, adding infographics and custom graphics, which pulls my creative side into the […]


Meet Johnaden, Professional Writer – Content Marketing Company

I’m Johnaden, 38 years old, from Pasig City, Metro Manila, Philippines. I graduated from the University of the Philippines with a Bachelor’s degree in Computer Science. My first job was as a reservation and ticketing agent in a famous airline company in my country. I’ve also experienced working as a receptionist in an accreditation company […]


Meet Joahne Mae, Payroll Administrator – Staffing Agency

  Joahne Mae started working for Smart VA Staffing Agency in 2011 as a Payroll Officer and Video Editor.  Joahne is the company’s first staff member and currently works part-time as a Payroll Administrator.  She also worked full-time for the company as a content writer for two years plus.  While managing the part-time job with […]


Meet Hannah, Administrative Assistant – Engineering Company

  Hannah graduated from Informatics Computer Institute in Valenzuela City, Philippines with an Advanced Diploma in Business and Information Technology.  She is proud to be a mother and wife. Hannah previously worked as an XML Operator for just over a year.   Now, as part of the Smart VA Staffing Agency, she considers it a privilege […]


Meet Glen, Team Lead for an Insurance Agency

Glen is an online professional who specializes in office administration, customer service, and marketing. He’s a well-rounded virtual assistant who is able to carry out various tasks which he has learned from his job experiences along the way. Glen worked in the customer service industry for five years before changing careers and joining Smart VA […]


Meet Bernadette, Administrative Assistant – Business Listings

Bernadette joined the Smart VA Staffing Agency team in March of 2018 and works as a Local Listings Specialist with Holistic Web Presence, a content marketing company. She specializes in enhancing the client’s online visibility through the power of Local Business Listings. Her career began in a renowned retail store where she managed fixed assets […]


The Top 8 Best Staffing Agencies 2019 | Orange County, California

Many companies are struggling with recruitment in Orange County, California. The outlook through 2019 is even worse. We are truly in a labor shortage crisis for skilled people with a strong work ethic. And because of this, there are many good staffing agencies to choose from if you’re trying to hire a 1099 contractor. If […]


Pre-Sales Specialist Familiar with LinkedIn Marketing “position filled”

We need a Filipino full-time pre-sales person who can work with LinkedIn to generate and pre-qualify leads. We have a great service that people love and is easy to sell. They just don’t know about it. Your job will be to use LinkedIn to find and qualify small business owners and managers and introduce them […]